top of page

FAQ

How long does processing take?

Once your order is placed, it should be processed within 1-2 business days.

How long does shipping take?

Tracked Shipping:

5-10 Business Days

Standard Shipping:

6-12 Business Days

We are not responsible for postal delays that are beyond our control, as well as time spent in customs.

Do I have to pay for shipping?

We currently offer two different shipping options on orders. Tracked shipping provides you with door to door updates on your shipment. Our more economical option, Standard shipping, does not come with tracking but is still a great option.

We are not responsible for any fees required by customs for any reason. All shipping fees we require will be clearly shown to you alongside the service and estimated transit time upon checkout.

Where is my package?

You will receive a confirmation email when your package is shipped. Any inquiries regarding the exact location or status of the shipment should be made to the carrier directly.

Do you offer returns?

Yes we offer returns on all items. Refer to our 'Return Policy' section for more information.

bottom of page